Privacy policy
PRIVACY POLICY
Privacy policy of HARK & GRAAF.
This privacy policy describes how your personal information is collected, used and shared when you visit our website or make a purchase at https://www.hark-graaf.nl
| Section 1 | PERSONAL INFORMATION WE COLLECT |
| Section 2 | COOKIE POLICY |
| Section 3 | HOW WE USE YOUR PERSONAL INFORMATION |
| Section 4 | BEHAVIOURAL ADVERTISING |
| Section 5 | YOUR RIGHTS |
| Section 6 | CONTACT US |
Section 1 - PERSONAL INFORMATION WE COLLECT
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit: http://www.allaboutcookies.org.
- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the site.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, such as your name, billing address, shipping address, payment details (including credit card numbers, required bank details and relevant account information), email address and phone number. We refer to this information as “Order Information”.
Section 2 - COOKIE POLICY
We use the following cookies to optimise your experience on our site and to provide our services.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE:
Name | Function
| _ab | | Used in connection with access to admin. |
| _secure_session_id | | Used in connection with navigation through the storefront. |
| cart | | Used in connection with the shopping cart. |
| cart_sig | | Used in connection with checkout. |
| cart_ts | | Used in connection with checkout. |
| checkout_token | | Used in connection with checkout. |
| secret | | Used in connection with checkout. |
| secure_customer_sig | | Used in connection with customer login. |
| storefront_digest | | Used in connection with customer login. |
| _shopify_u | | Used to facilitate updating customer account information. |
ANALYTICS:
Name | Function
| _tracking_consent | | Tracking preferences. |
| _landing_page | | Tracks landing pages. |
| _orig_referrer | | Tracks landing pages. |
| _s | | Analytics. |
| _shopify_s | | Analytics. |
| _shopify_sa_p | | Analytics relating to marketing and referrals. |
| _shopify_sa_t | | Analytics relating to marketing and referrals. |
| _shopify_y | | Analytics. |
| _y | | Analytics. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
When we talk about “Personal Information” in this privacy policy, we are talking both about Device Information and Order Information.
Section 3 - HOW WE USE YOUR PERSONAL INFORMATION
We generally use the Order Information we collect to fulfil orders placed through the site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
screen orders for potential risk or fraud; and
provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
We use the Device Information we collect (in particular your IP address) to screen for potential risk and fraud, and more generally to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties that help us use your Personal Information as described above. For example, we use Shopify to power our online store. See https://www.shopify.com/legal/privacy for more information on how Shopify handles your Personal Information. We also use Google Analytics to help us understand how our customers use the site. See https://policies.google.com/privacy for more information on how Google uses your Personal Information. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Section 4 - BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising via:
INSTAGRAM/FACEBOOK - https://www.meta.com/help/accounts-center/manage-settings-across-accounts/
TIKTOK - https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our site's data collection and use practices when we see a “Do Not Track” signal from your browser.
Section 5 - YOUR RIGHTS
If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise these rights, please contact us through the contact information below.
Additionally, if you are a European resident, please note that we process your information in order to fulfil contracts we might have with you (for example, if you place an order through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your Personal Information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the site, we will retain your Order Information for our records unless and until you ask us to delete this information.
Section 6 - CONTACT US
This privacy policy may be updated from time to time, for example to reflect changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please email us at klantenservice@hark-graaf.nl
HARK & GRAAF
VAT NUMBER: NL003941006B39
Chamber of Commerce (KVK): 84272708
klantenservice@hark-graaf.nl
Heliumweg 6b-7
AMERSFOORT
THE NETHERLANDS
